
Mediator Steven H. Kruis settled his first case 30 years ago.
"I can't believe it's been three decades," Kruis said, recalling the real estate dispute he resolved in March 1993.
"It was 12 hours long, and of course, you're learning and everything is so personal and takes all this energy," he recalled. "You're so hard on yourself because you really want to do a good job, and then yo... (continued)