
Personal injury, general civil
Justin L. Stewart / Special to the Daily Journal
When she is mediating a dispute, Wendy Kramer says what she thinks about the case is not too important. What matters is what the parties think "and what do they think a jury is going to conclude."
She describes her mediation style as facilitative. That entails "a lot of heavy listening trying to get to the heart of why it is that the case hasn't settled and what we can do to resolve it," Kramer said.