ADR Services Inc. neutral Steven S. Abern tries not to take up too much space.
"A lot of mediators like to hear themselves talk," Abern said. "Or they tell war stories in order to get a point across, or they otherwise just take up too much space. It's important to allow the attorneys the space to be advocates. ... It's important to give them that, so they look good in front of their clients."
Abern added that it's equally impor... (continued)