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Perspective

Oct. 8, 2014

Behind the FTC's new 'truth-in-shipping' regulation

If your company takes orders over the by telephone, by mail or online, the FTC's Mail, Internet, or Telephone Order Merchandise Rule imposes certain obligations if the merchandise cannot be shipped on time. By Richard Newman


By Richard Newman


If your company takes orders over the by telephone, by mail or online, the U.S. Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule (formerly known as the Mail or Telephone Order Merchandise Rule), imposes certain obligations if the merchandise cannot be shipped on time.


In 1975, the FTC promulgated the Mail Order Merchandise Rule to ensure sellers either shipped mail ordered merchandise on time or offer...

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