Litigation
Dec. 20, 2008
Consumer Arbitration Clauses Get Second Look
Recent years have not been kind to consumer arbitration agreements. And efforts to change the way they are used is coming from several quarters.
Daily Journal Staff Writer LOS ANGELES - Recent years have not been kind to consumer arbitration agreements. Those agreements, which govern disputes between consumers and banks, phone companies, car dealers, computer manufacturers and others, often are called "ubiquitous" for their frequent appearance in consumer contracts. But they are not universally loved. Consumer advocates have long criticized those agreements as unfair. ...
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