Alternative Dispute Resolution
Oct. 7, 2004
Arbitration May Be Better for Consumers Than Anyone Knows
Forum Column - By John Blackman - Two years ago, the state Legislature enacted Code of Civil Procedure Section 1281.96, which directed large providers of arbitration services to collect and publish a highly detailed set of statistics covering the "consumer arbitration" cases they handled. The Legislature was reacting to concerns about whether consumers were getting a fair shake when terms in fine-print adhesion contracts were forcing them out of the court system and into private, binding
Forum Column
By John Blackman
Two years ago, the state Legislature enacted Code of Civil Procedure Section 12...
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