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Corporate

May 2, 2007

Frozen-Out Franchisee Battles Arbitration

After attorney Lisa M. Meyers got into a dispute with Cold Stone Creamery over her new franchise, she was forced into arbitration. But a Superior Court judge has ruled that provision is "unconscionable" because it forces her to arbitrate disputes but allows the company access to the courts.

By Rebecca Beyer
Daily Journal Staff Writer

      LOS ANGELES - Attorney Lisa M. Meyers went to Cold Stone Creamery's Ice Cream University for 11 days to become a franchisee. She learned how to scoop ice cream, decorate cakes, mop a store's floors and keep track of its inventory.
      Twelve months after she took possession of her own store, Meyers learned she had to vacate it.
   ...

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