Corporate
May 2, 2007
Frozen-Out Franchisee Battles Arbitration
After attorney Lisa M. Meyers got into a dispute with Cold Stone Creamery over her new franchise, she was forced into arbitration. But a Superior Court judge has ruled that provision is "unconscionable" because it forces her to arbitrate disputes but allows the company access to the courts.




Daily Journal Staff Writer
LOS ANGELES - Attorney Lisa M. Meyers went to Cold Stone Creamery's Ice Cream University for 11 days to become a franchisee. She learned how to scoop ice cream, decorate cakes, mop a store's floors and keep track of its inventory.
Twelve months after she took possession of her own store, Meyers learned she had to vacate it.
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