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Product Liability

Sep. 8, 2011

Social media takes product liability claims to new level

With social media, an unhappy consumer can easily reach out to others and mobilize a campaign against any product. By Jennifer Taggart of Demetriou, Del Guercio, Springer & Francis LLP


Social media is changing products liability law by providing a vehicle to amplify and unify consumers' voices. Never before has a consumer had the ability to quickly and effectively gather support for a complaint or alleged harm, find others with the same or substantially similar complaints or alleged harms, and interact with the product manufacturer or supplier or regulatory agency to demand change or a recall. With social media, an unhappy consumer can reach out to o...

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