If employers wish to arbitrate claims arising out of their employees' employment, they are well advised to make their arbitration agreements with employees bilateral. In a recent Court of Appeal decision, Serpa v. California Sur. Investigations, Inc., 215 Cal. App. 4th 695 (Cal. App. 2nd Dist. March 21, 2013), a former employee brought an action against her former employer for sexual harassment, employment discrimination, wrongful ter...
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