Alternative Dispute Resolution
Dec. 9, 2003
Nonverbal Cues Can Give Counsel Vital Information
Focus Column - Alternative Dispute Resolution - By Steven G. Mehta - Most people underrate the amount of communication that takes place on a nonverbal level. Indeed, studies conducted by communication specialists show that people express from 60 percent to 93 percent of their communications nonverbally. This statistic should play an extremely important role in the mediation process on many levels.
Alternative Dispute Resolution
By Steven G. Mehta
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