Perspective
Jan. 19, 2013
Three key negotiating skills for successful mediation
Successful negotiations normally depend on what I call PCP: preparation, credibility and patience. By Howard Hay
Successful negotiations normally depend on what I call PCP: preparation, credibility and patience. These negotiation skills are keys to success in mediation as well.
Preparation
Focus your preparation on four things.
First, define reasonable goals that you and your client seek to accomplish in your mediation. These goals will depend on the circumstances of the case and your client's needs.
Second,...
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