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Law Practice

Feb. 2, 2001

Tempus Fugit

Developing comprehensive procedures for all firm tasks can enhance productivity, increase efficiency and, ultimately, expand profits. One of the major problems found in law firms is the lack of written procedures on how to accomplish basic tasks, such as answering the telephone or filing documents. Often, procedures are handed down from person to person and the newest employee often completes the task differently from the original employee training.

        By Barbara Lewis and Dan Otto
        
        Developing comprehensive procedures for all firm tasks can enhance productivity, increase efficiency and, ultimately, expand profits. One of the major problems found in law firms is the lack of written procedures on how to accomplish basic tasks, such as answering the telephone or fi...

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