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Alternative Dispute Resolution

Dec. 3, 1999

Court Won't Allow a Detour From Mandatory Arbitration

Consumers unhappy with their goods and services may not skirt binding arbitration clauses by invoking the little-used Consumer Legal Remedies Act, the California Supreme Court ruled Thursday.

By David Kravets
Daily Journal Staff Writer
        Consumers unhappy with their goods and services may not skirt binding arbitration clauses by invoking the little-used Consumer Legal Remedies Act, the California Supreme Court ruled Thursday.
        The 6-1 decision in Broughton v. Cigna Healthplans of C...

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