Insurance,
Alternative Dispute Resolution
Nov. 1, 2019
Enhance the effectiveness of your mediation by exploring potential insurance coverage issues pre-mediation





Cassandra S. Franklin
Neutral
JAMS
Cassandra has extensive experience on both the carrier and policyholder sides of complex insurance coverage disputes.
It is an all too common mediation scenario. The parties have reached a tentative agreement and are ready to settle. The mediator has done an excellent job of finding a creative solution to the dispute and believes the matter is essentially resolved, except there is one tiny detail that has not been addressed: The defense is expecting the funding of the settlement to come from the insurer. Yet when the defense attorney contacts the insurer by phone, or the mediator ste...
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