Alternative Dispute Resolution
Jun. 12, 2020
The COVID-19 pandemic’s impact on civility in mediations
Usually, crisis and stress are catalysts for incivility, yet it seems that people are trying harder to be “nice” now in virtual professional meetings.
Joan B. Kessler
Mediator and Arbitrator
JAMS
Accounting/finance, arbitration, business/commercial, employment, entertainment and sports, estates/probate/trusts, health care, insurance, real property
1925 Century Park E, Ste 1400
Los Angeles , CA 90067-2715
Phone: (310) 392-3044
Fax: (310) 396-7576
Email: jkessler@jamsadr.com
Loyola Law School
Tori Hirsch
Tori Hirsch is a 2020 graduate of Loyola Law School.
Last year, I co-authored an article for the Daily Journal titled "Increased Civility Can Lead to Enhanced Success During Mediation." Its main premise is that when counsel are professional and civil to each other, mediations tend to be more productive. During the COVID-19 pandemic, we are being challenged to be civil even though we may be stressed in every aspect of our lives. However, I have observed an increase in professionalism and civility in virtual mediations du...
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