Alternative Dispute Resolution
Jul. 10, 2020
I refuse to take yes for an answer
Perhaps the most influential book ever written about the process of negotiating, and certainly a “primer” for virtually every mediator, is William Ury’s “Getting to Yes.”
Perhaps the most influential book ever written about the process of negotiating, and certainly a "primer" for virtually every mediator, is William Ury's "Getting to Yes." Based on the title alone, it would seem safe to assume that the shared goal of every mediation is to get to "yes." If everyone shows up at mediation with the very same goal, why does it seem so difficult in so many cases to get to "yes"?
Chris Voss, a former FBI in...
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