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Alternative Dispute Resolution

Mar. 9, 2023

Best tips for avoiding and handling client disputes

First, avoid arguing with the client and trying to give the client insight into their own problematic behavior. You may be correct. You may be wise. But this just backfires.

Bill Eddy

Chief Innovation Officer
High Conflict Institute

Eddy is a lawyer, therapist and mediator. He has provided trainings in managing high conflict disputes in 38 states and 13 countries.

See more...

On Friday, March 10, Bill Eddy - a lawyer/mediator/therapist - will give a one-hour webinar presentation to the Beverly Hills Bar Association on: "Best Tips for Avoiding and Handling Client Disputes." Client disputes with their lawyers usually have more to do with how they communicate and relate to their clients than anything else. From the start of a working relationship, lawyers should practice certain principles that will help them stay out of trouble. This is esp...

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