Consumer Protection Law,
Administrative/Regulatory
Apr. 22, 2025
FTC sues Uber, rejects claim customers can cancel in 20 seconds
FTC sues Uber for unauthorized Uber One charges, alleging deceptive billing and cancellation obstacles. Uber says anyone can cancel in 20 seconds.
The Federal Trade Commission sued Uber Technologies on Monday over claims that it charged customers for premium memberships, known as Uber One, without their consent and "employed a series of obstacles" to deter consumers from cancelling. Uber denied wrongdoing and said it takes less than 20 seconds to cancel.
The lawsuit, filed in federal court in San Francisco, seeks a permanent injunction as well as monetary damages on behalf of customers who claim they were wrongly &...
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