Torts/Personal Injury
Aug. 29, 2025
Remembering civility during client interactions: A guide for personal injury lawyers
In personal injury litigation, civility is not just a professional duty but a vital tool that helps clients navigate trauma with dignity, builds credibility with judges and jurors, and strengthens the trust at the heart of the attorney-client relationship.
Eric V. Traut
Trial Attorney
Traut Firm
5 Hutton Centre
Santa Ana , CA 92707
Phone: (714) 835-7000
Fax: (714) 957-5759
Email: eric@trautfirm.com
Western State University COL; Fullerton CA
In personal injury litigation, our clients are more than just plaintiffs -- they are individuals navigating trauma, loss, or upheaval. As their advocates, we owe them not only strong legal representation but also patience, compassion and civility.
Understanding the client's perspective
Clients often come to us during the most difficult times of their lives. Litigation is unfamiliar and intimidating, filled with depositions, m...
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