In recent years, social norms have become increasingly frayed, largely due to political and cultural polarization. The prevalence of impersonal interactions--fueled by social media and texting--has diminished the necessity for face-to-face communication. This shift has contributed to a rise in incivility which negatively affects the workplace. This includes dismissive or disrespectful behavior, whether overt or passive-aggressive that negatively affects employee experien...
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