Francisco F. Firmat analogizes his approach to mediating cases to Chinese water torture. "Water is gentle," the retired judge said. "It just never lets go, never lets go."
If a case doesn't settle during the mediation session, he follows up with the lawyers afterward to try to achieve a resolution. "I'll place half a dozen phone calls, no charge to the lawyers, if we can settle the case," said the ADR Services Inc. neu... (continued)
