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Alternative Dispute Resolution

Jul. 26, 2001

New Solutions

The program is designed to offer mediation in the early part of complaint processing, even before investigation by the department has taken place.

        By Lynne S. Bassis
         
        With the launching of its Pilot Mediation Program in May, California's Department of Fair Employment and Housing joined the ranks of other state and federal agencies in acknowledging the benefits of mediation.
        The department's mission is to...

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