Perspective
Oct. 9, 2010
Got a Difficult Client? Get a Mediator's Help
How mediators can help bridge the gap between lawyers and difficult clients to build a better attorney-client relationship. By Milan Slama of FocusOn Solutions.
Everyone has had clients who drive them bonkers. They do not listen to instructions. They do not do their work. They do not understand what is being asked of them. They do not trust their attorneys, who work to represent them to the best of their abilities. The situation is not any different than working with difficult people in the office.
One of the solutions is to call a mediator and ask for help. Good mediators know about...
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