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Arbitrator Profile

Jan. 30, 2016

Mediator focuses on people in resolving disputes

When going into a mediation, San Jose neutral Robert Baines always prioritizes understanding the people involved rather than focus on only the legal issues at play.

By Fiona Smith
Daily Journal Staff Writer

SAN JOSE - When going into a mediation, neutral Robert Baines always prioritizes understanding the people involved rather than focus on only the legal issues at play.

That's because the legal issues don't often drive the dispute, according to Baines.

"I want to spend a lot of time getting to know the players and find out what's going on, 'Why are they in this battle ...

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