Data Privacy
Feb. 13, 2015
Improving landscape for defendants monitoring calls
Recent Court of Appeal rulings may have limited the instances in which plaintiffs can seek class certification under the California Invasion of Privacy Act or undisclosed recordings. By Lisa Gilford and Dominique M. Caamano
Business entities' alleged failure to provide sufficient disclosures for call monitoring or recording has spurred many class actions in California for purported violations of the California Invasion of Privacy Act (CIPA), which imposes civil and criminal penalties on an individual or company that intentionally "eavesdrops upon or records [a] confidential communication" and engages in this conduct "without ...
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