Daily Journal Staff Writer
RANCHO CUCAMONGA - Peter H. Norell, a mediator and arbitrator with IVAMS Inc., likes to cut to the chase when trying to resolve disputes.
"I hate this nickel and diming," he said. "It drives me crazy. There is always a number somebody wants to get to."
Norell then adds, with perfect comedic timing, "I have a tee time. I need to get that case done."
Hu...
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