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Ethics/Professional Responsibility

Jun. 24, 2016

To tell or not to tell, that is the question

At issue here is not disclosure in the conflicts sense, but in common sense: telling the client. How do you decide whether to tell the client when you make a mistake? By Gregor A. Hensrude and Heather L. Rosing

By Gregor A. Hensrude and Heather L. Rosing

A process server drops by your office today, like so many times before, but this time is different. You are not being served for a client - you are being served personally. Your heart drops, and you immediately start reading. The complaint contains tales of your errors and omissions, which kicks in your defense reflex. I didn't make a mistake, you think. But that emotion takes a backseat to in...

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