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Alternative Dispute Resolution

Jan. 8, 2021

Virtual arbitration of business disputes: Looking back, moving forward

As the pandemic has worn on, now is a good time to reflect on some of the issues, grievances, and solutions to two common areas of conflict in the post-pandemic (virtual) ADR world: scheduling and presentation of evidence.

Zela Claiborne

JAMS

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In the ADR setting where I practice, despite initial resistance to agreeing to hearings on Zoom, participants have adapted fairly quickly and expressed general satisfaction with the process. My experience includes four arbitrations so far, both domestic and international cases. The hearings have proceeded with very few technical difficulties. And, actually, there were some advantages over in-person hearings, the most significant being easy access to the hearings for w...

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