Alternative Dispute Resolution
Dec. 28, 2021
ADR sees another boom year, becomes ‘way of life’
At least some of this boom appeared to be driven by plaintiffs who despaired of ever seeing the inside of a courtroom as courts shut down and backlogs grew
Cliff Palefsky
The alternative dispute resolution business is booming for the second straight year, according to executives at the leading companies. But the reasons may be different this year.
"I don't think it's COVID anymore," said Lucie Barron, founder and president of ADR Services Inc. "I think people have adapted to a totally different way of life."
That way of life demands a lot more client centered, 24/7 attention from...
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