Class Action
Jan. 18, 2024
Wag Hotels accused of mistreating customers’ pets
“Often overpopulated with pets and understaffed, the Wag Hotels consistently return pets to their owners smelling like urine or feces, with injuries — both minor and severe — and with weight loss to the extent of indicating they had not been fed,” stated the lawsuit.
Wag Hotels Inc., a luxury pet resort with locations throughout California, was accused of neglecting customers’ pets and returning them injured, covered in feces, and underfed, in a proposed class action filed in San Francisco Superior Court.
The complaint, filed by L. Timothy Fisher and Brittany S. Scott and Jenna L. Gavenman of Bursor & Fisher P.A., claims that Wag Hotels conducted “widespread and deceptive advertising” about the qu...
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