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Technology

Sep. 18, 2026

ChatGPT users sue OpenAI over human review of conversations

A proposed class action accuses OpenAI of failing to adequately disclose that contractors may review ChatGPT conversations to evaluate and improve the chatbot's responses.

ChatGPT users sue OpenAI over human review of conversations
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OpenAI was sued Wednesday by ChatGPT users who allege the company fails to adequately disclose that outside contractors may read their conversations to evaluate and improve the chatbot's responses.

The proposed class action follows a report this week by tech publication 404 Media detailing an OpenAI program known internally as "Project Lily," in which hundreds of contractors are assigned real ChatGPT prompts -- sometimes including entire conversations -- and asked to...

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