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Alternative Dispute Resolution

Jun. 25, 2011

I Feel Stupid, Oh So Stupid: The Effects of Remorse on the Mediation Process

Acknowledging and examining a party's feelings of guilt can clear the air for a successful mediation.

Robert S. Mann

Neutral, ADR Services, Inc.

Email: rmann@adrservices.com

Robert mediates and arbitrates business, real estate and construction disputes.

How many times have you had a client start a conversation by saying: "I feel so stupid..."? Usually the sentence ends with things like: "Because I didn't call you first," or "Because I trusted this person," or "Because I didn't bother to read everything," or "Because I think I did something really wrong."

To some degree, clients who have either done something "stupid" or feel that they have done so, are one of the main reasons why lawyers exist. There's nothing particularly wrong w...

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