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Civil Litigation,
International Law

Oct. 4, 2011

Leveling the playing field: Why insurance claims adjusters are not the enemy

It pays to understand how claims adjusters approach settlement negotiations.

Max Factor III

Many litigators express disdain and reluctance when faced with the hard bargaining strategies of insurance carrier representatives. This article explores the underlying sources of the carriers' negotiating advantages and the strategies in settlement discussions that are most likely to level the playing field and better achieve a mutually satisfactory outcome for litigants.

Insurance adjusters have at least five strategic advantages that present barriers to the unsuspecting negotia...

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