Alternative Dispute Resolution
Jun. 4, 2020
The wisdom of kindness in negotiations
We are all engaged in a great struggle. Pandemic or not, this is the nature of our journey. Throughout our negotiations, we seek above all to persuade, to influence the outcome of our conversations to satisfy the interests of clients.
In his book, "The Best Care Possible: A Physician's Quest to Transform Care Through the End of Life" (Avery, 2012), Dr. Ira Byock described the following scene: "Years ago, anthropologist Margaret Mead was asked by a student what she considered the first sign of civilization in a culture. ... Mead said ... [it] was a femur (thighbone) that had been broken then healed. Mead explained, that in the animal kingdom, if you break your leg, you die. You cannot run from dange...
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