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Insurance,
Covid Columns

Sep. 24, 2020

One thing COVID hasn’t changed: insurers’ duty to investigate

As recent court decisions have shown, one thing that has not changed is an insurer’s duty to investigate a claim submitted by an insured.

Kirk A. Pasich

Partner and Co-Leader of the Insurance Recovery Group
McGuireWoods LLP

Phone: (310) 956-3462

Email: kpasich@mcguirewoods.com

Loyola Law School

The COVID-19 pandemic and the reality that many businesses, including insurers, are operating in a remote or virtual environment have prevented challenges in the insurance world. But, as recent court decisions have shown, one thing that has not changed is an insurer's duty to investigate a claim submitted by an insured.

When an insured suffers a loss or is sued, one of the first things it does is notify its insurer. That notice trigg...

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