One of the permanent changes in ADR practice likely to be wrought by the COVID-19 pandemic is the greater use of videoconferencing platforms to conduct arbitrations. As I noted in a prior column appearing in this publication ("When the show must go online," Feb. 12, 2021), 65% of Southern California labor and employment arbitrators informally polled by me reported hearing at least three-quarters of their docket by videoconference during the last six months of 2020, an...
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