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Litigation & Arbitration

Apr. 28, 2025

In-person mediation or Zoom?

Since the Covid pandemic, virtual mediation via platforms like Zoom has become the dominant method in California, with approximately 75% of mediation now taking place online, but in-person mediation remains the more effective option due to its advantages in human connection, communication, and commitment.

Ray Artiano

Mediator
Artiano Mediation

In-person mediation or Zoom?
Shutterstock

In 2020, the practice of mediation underwent its most significant transformation ever. Due to the Covid pandemic and the need for social distancing, virtual mediation provided a solution, enabling parties, attorneys and mediators to continue with efforts to resolve cases despite the opportunity to interact on a face-to-face basis.

Now, five years later, virtual platforms such as Zoom have become the preferred (or at least the most used) vehicle for media...

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